Returns
In the event you wish to return your Nest & Co. products you may return them within 14 days for store credit or exchange. All furniture , art, lighting and seasonal sales are final.
Damaged Products: We take pride in ensuring Nest & Co items arrive safely to your home! In the event that your purchase arrives damaged, please notify us within 48 hours of delivery. Please contact us at [email protected] for assistance- please send us an image of the damage. We will work quickly for any replacement or returned product due to damage.
*We do not accept returns for online purchases of Nest & Co. Home Decor products at any of our retail stores.
Ways to Return
- Stores – You can return most items to Nest & Co. Home Decor store. We do not except returns for online purchases of Nest & Co. Home Decor at our retail stores. A gift receipt or original receipt is required for all returns and exchanges.
- Phone – call us for furniture items. See contact info below.
Details
Ineligible Items
Items not eligible for returns or exchanges
- Items without an original receipt or gift receipt.
- Monogrammed or personalized items
- Perishable food
- Made to Order items, including custom rugs, fabric by the yard and furniture
- Final sale items
- Gift cards
- Items damaged through normal wear and tear
Refund Policy
- Original Receipt – Returns with the original receipt will be refunded in the original form of payment.
- Gift Receipt – Returns with a gift receipt will be refunded in the form of a Merchandise Credit for the amount on the gift receipt.
- Delivery Fees – Delivery fees are non-refundable and prior purchases are not eligible for price adjustments.
- Cash & Check Refunds – Cash and check refunds over $100 will be issued as a company check and mailed to you (may take 14 business days).
- Over $10,000 – If your return for Merchandise Credit Cards is greater than $10,000, we will issue you $10,000 in Merchandise Credit Cards to you that day, then mail additional Merchandise Credit Card(s) for the remaining amount owed to you.
Registry Returns
For returns of items purchased from your Nest & Co. Home Decor, we will gladly provide a refund
in the form of a merchandise credit within 90 days of your event or within 90 days of purchase, whichever
date is later.